Privacy Policy

Effective Date: September 21, 2026

Edcetera LLC is deeply committed to protecting your privacy and ensuring the security of your data with cutting-edge technology and robust infrastructure. This statement provides a concise overview of our privacy practices, data handling, security measures, and compliance with privacy legislation, underscoring our pledge to safeguard your information and enhance your privacy posture. This Privacy Policy describes how Edcetera collects, uses, discloses, and safeguards personal information when you visit or interact with our website and services. Please read it carefully. If you are a California resident, please also see the section below for additional disclosures required by the CCPA and CPRA.

Data Collection and Usage

Edcetera collects both personally identifiable information (e.g., email, name, address, telephone number) and anonymous demographic data (e.g., ZIP code, preferences) directly from you when you register for or use our services. We use this personal information to support our service operation, quality maintenance, and customization of user experiences. We also automatically collect data about your device and usage (such as IP address and browser type) to help us improve service quality and analyze website usage. Edcetera may use this data to retarget marketing and sales efforts to make relevant resources accessible to our audience, ensuring a more personalized and practical engagement.

Compliance with Privacy Laws

Our practices comply with the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and similar privacy legislation across various states, ensuring your data is handled with the utmost care and in legal compliance. Our activities are tailored to align with U.S. privacy regulations, emphasizing our dedication to legal adherence and data protection.

Your Privacy Rights: Depending on your state of residence, you may have the right to: (i) know what personal information we collect, use, and disclose about you; (ii) delete personal information we have collected from you; (iii) correct inaccurate personal information; (iv) opt out of the sale or sharing of your personal information; (v) limit the use and disclosure of your sensitive personal information; and (vi) not receive discriminatory treatment for exercising any of these rights. To exercise any of these rights, please contact us at preppe-support@edcet.com. We will verify your identity before responding to your request in accordance with applicable law. You may also designate an authorized agent to submit a request on your behalf.

Opt-Out of Sale or Sharing: You have the right to opt out of the “sale” or “sharing” of your personal information, including for cross-context behavioral advertising purposes. To exercise this right, email us at preppe-support@edcet.com with the subject line “Do Not Sell or Share My Personal Information,” and we will process your request in accordance with applicable law.

Opting out of marketing emails. You can stop receiving marketing emails from PrepPE at any time by clicking the “unsubscribe” or “manage preferences” link at the bottom of any email we send you. You can also email us at preppe-support@edcet.com with the subject line “Unsubscribe,” and we will remove you from our marketing lists within 10 business days. Even after you opt out, we may still send you transactional messages about your account, purchases, or courses.

Cookie Management and User Consent

Our site employs cookies to enhance your browsing experience and offers tools to control your consent and preferences. A consent management system is in place, ensuring you have transparent options for managing your data, such as opting out, deleting your information, or understanding what data we collect about you.

Cookies on our site mainly enhance your experience by saving time. They allow our server to recognize you when you return, making it easier to recall your preferences and information like login, billing, and shipping addresses. This lets you quickly access your customized Edcetera features. You can accept or decline cookies; however, opting out may limit your use of our interactive services.

Use and Sharing of Personal Information

Your personal information enables us to operate our website, deliver your desired services, and inform you of additional offerings. We are committed to not selling, renting, or leasing customer lists to third parties, although we may “share” personal information with third parties for cross-context behavioral advertising purposes, which you may opt out of at any time by contacting us using the information below. Shared data with trusted partners is strictly to assist in delivering our services under stringent confidentiality obligations. Sensitive personal information is handled with special care and not used or disclosed without your explicit consent. Edcetera may also contact you via surveys to research your opinion of current services or potential new services that may be offered.

Edcetera does not use or disclose sensitive personal information, such as a consumer’s Social Security or government ID number, account log-in or financial account credentials, precise geolocation, racial or ethnic origin, religious beliefs, sexual orientation, citizenship or immigration status, health information, biometric information, or the contents of certain private communications, without your explicit consent, except as necessary to provide the services you requested or as otherwise permitted by law. You have the right to limit our use of sensitive personal information to what is necessary to perform the services you requested.

Edcetera keeps track of the Websites and pages our customers visit within Edcetera to determine which Edcetera services are the most popular. This data is used to deliver customized content and advertising within Edcetera to customers whose behavior indicates that they are interested in a particular subject area.

Edcetera Websites will disclose your personal information only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Edcetera or the site; (b) protect and defend the rights or property of Edcetera; and, (c) act under exigent circumstances to protect the personal safety of users of Edcetera, or the public. Where legally permitted, Edcetera will provide notice to the affected individual before responding to a subpoena or court order seeking their personal information, except where such notice is prohibited by law or where an emergency involves a risk of death or serious physical injury.

Data Retention: We retain personal information only for as long as necessary to fulfill the purposes described in this statement, comply with our legal obligations, resolve disputes, and enforce our agreements. The table below sets out our retention period, or the criteria used to determine it, for each major category of personal information.

Data Retention Schedule

Account & profile information (name, email, contact details, login credentials)

• Retention period: Duration of the active account, plus 2 years after account closure.

• Basis: Needed to provide the account and to resolve post-closure billing, support, or legal disputes.

Transaction & payment records (invoices, billing history, chargeback records)

• Retention period: Minimum 7 years from the date of the transaction.

• Basis: IRS recordkeeping requirements and payment-processor/chargeback rules.

CPE course completion records & transcripts

• Retention period: Minimum 5 years from the date of completion; longer where required by a specific state board of accountancy.

• Basis: NASBA Standards for CPE Programs set a 5-year floor for registered sponsors; individual state boards may require longer retention.

Customer support communications

• Retention period: 3 years from the date of last contact.

• Basis: Retained to service ongoing issues and for quality assurance.

Website & app usage data (IP address, device/browser data, analytics)

• Retention period: 24 months.

• Basis: Security monitoring, service improvement, and analytics.

Marketing preferences, opt-out, and suppression records

• Retention period: Retained until no longer needed to honor the applicable preference.

• Basis: Required to continue honoring opt-out and do-not-contact requests.

Sensitive personal information

• Retention period: Only as long as necessary for the specific purpose disclosed at collection.

• Basis: Data minimization principle under the CCPA/CPRA.

Some of the periods above are floors, not ceilings: they are minimum retention requirements imposed by tax, payment-network, and professional-licensing rules. Where a deletion request under the CCPA/CPRA or a similar state law conflicts with one of these requirements, we will retain the minimum information necessary to satisfy the legal or regulatory obligation and delete the remainder.

Security Measures

Our security measures include the use of reliable cloud platforms for hosting, certified data centers, encryption, and comprehensive protection protocols to guard your data against unauthorized access or disclosure. We strive for the highest levels of security and operational reliability. In the case of a security breach, Edcetera LLC will notify affected individuals without unreasonable delay and within the period required by their state’s law.

Policy Updates and Contact Information

We periodically update this privacy statement to reflect privacy law changes and incorporate feedback, ensuring clarity and compliance. Should you have any questions or concerns, please contact us directly at preppe-support@edcet.com. We are committed to addressing and resolving any issues promptly and effectively.

This statement reflects Edcetera’s ongoing commitment to transparency, security, and compliance, maintaining the trust and confidence you place in our services.